Workplace communication is not just important in office work. In many industries the workplace is larger than just the office. Consider if you will a trucking company that is nationwide with trucks and dispatchers serving the entire North American continent.
There are such companies and there are large corporations, which deliver their own product who also run nationwide; consider Wal-Mart which operates in Mexico, the United States and Canada. It’s trucks and dispatchers must deliver all the products and goods to their stores on-time so that the rest of the population can find the product that they are looking for on the shelves.
Now consider 190,000 SKUs in a super Wal-Mart and how all those products have to get to market. Now do you understand the importance of workplace communication with trucking and with dispatchers?
You see, workplace communication in the trucking industry has called a long way. Today, dispatchers can actually see a virtual dashboard with all the instruments of the truck and dashboard on of their computer. The dispatcher has GPS to know where all the trucks are and can see the engine speed, oil pressure, fuel gauge, speedometer and even some of these new systems show the tire pressure in each tire of the 18 Wheeler’s tires.
All this helps with workplace communication between the trucker and the dispatcher. If trucking companies can do all this and more at long-distance then imagine what you can do with a little practice on your company’s workplace environment to improve communication? Please consider all this in 2006.
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