* Who are your high performers?
* Do you know what practices are making them successful?
* Can other team members benefit from their skills?
* Are they engaged in discussions about the success of the
One way you can answer these questions is by conducting a Best
Best Practices Studies
These studies can be defined as inquiries into the skills and
methods of your high performers to recognize their achievements,
document their methods and skills and then s
Poor managerial performance is viewed more as structural rather
than market factors. The mantra of the managements for
increasing efficiencies and profitability is more often than not
structural adjustments within the organization.
Structural adjustments at best produce short term results. Many
of the change initiatives fizzle out after the initial spurt in
productivity while management grapple with sagging morale and
bottom-line. Managements initiate more change for the sake of
keeping the tr
Handling Problematic Physicians by Marshall Colt, Ph.D.
Medical group managers must frequently deal with problematic
physicians and the resulting negative organizational dynamics.
It costs many practices valuable time, energy and money. One of
the most important skills in handling difficult physicians is
how to manage conflict.
Physicians come in all shapes and sizes. Some know business,
many don't; some know how to lead people, most don't. But that's
why they have you, to help them with th
Greenhouses are a great addition to anyone's garden. They come
in all different sizes and you can nestle them right where you
want them and with smaller versions of greenhouses you can move
them quite easily. That said, as great as they look and of
course smell, there should be some type of manual to buy when
you are first setting up shop in there. There are many things no
one bothers to tell you and if you don't know, you don't ask.
Here are five things I learned by plodding along on my own:
Using The Right Medical Billing Code For Home Dialysis
A simple, but crucial medical billing change has recently
occurred. Beginning on October 1, 2005, the Medicare durable
medical equipment regional carrier (DMERC) will no longer accept
the diagnosis code 585.0. Instead of using ICD-9 585.0, medical
billing should be done with the ICD-9 code 585.6 for home
The code 585.0 means chronic renal failure. This code has now
been discontinued and the DMERC will no longer be lenien
As organizational effectiveness (OE) consultants we make our
livings by diagnosing our organizational clients' effectiveness
deficiencies and then recommending interventions for our
clients' greater effectiveness. But, we must also consider our
As OE consultants, we must continuously engage in discussions
about how to become more effective ourselves. It is extremely
important for all of us to be involved with communities of
practice with other OE consultants, and to attend t
Time and Attendance Systems don't get the attention they
deserve. They are simply seen as a modern substitute for clock
cards: a good way of making sure your workforce is where it
should be. But there's more to it than that. Used intelligently,
the information recorded through Time and Attendance Systems can
be used to enrich a whole range of business processes. In
essence, it can help you understand and deploy your resources
better in everything from skills utilisation to scheduling and
"Today, companies want you to do well. They will give you the
chance. You just have to step up and prove yourself."
Westina Matthews Shatteen, First Vice President, Merrill Lynch &
Co., Inc., From the book Cracking the Corporate Code
A Black business book classic is that I recommend reading is
Cracking the Corporate Code : The Revealing Success Stories of
32 African American Executives by Price M. Cobbs and Judith L.
Turnock. This book delivers truth in a disarmingly no-holds
RECRUITMENT Strategies By Frank Furness
I have been working as a trainer and recruitment consultant for
a number of years, specialising in the offshore financial
services industry. During this time, I have had the pleasure of
working with some excellent recruiters as well as some with no
clue at all. Guess who attracts the best recruits? Professional
recruitment is the lifeblood of any successful financial
services company. Here are some tips that will help you attract
* Know wha
Take a minute right now. Get yourself a sheet of paper and a
pencil or pen.
Yes, do this right now before you read on.
Then draw a tree. When you have finished your tree, you can read
Having done this with groups before I can tell you with some
certainty what you see in front of you.
If you are like most people you will have drawn a wonderful tree
from the perspective of the ground upward.
This tree has a lot in common with many people you see in
workplaces all around the world. Y