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How to Protect Your Boss From Bad Meetings

Tough times mean more meetings. This happens because executives respond to problems by calling meetings to fix them. And when the meetings fail to produce results, they call more meetings. In some companies, people have even called meetings to figure out why their meetings didn't work. Rather than watch your boss trudge off to an endless schedule of meetings, here are things you can do to help make the most of them. 1) When someone calls to schedule a meeting for your boss, ask for the agenda ...more

The Four Cultures of Employee Retention

Despite fluctuating economic times and increased globalization of American jobs, most employers are finding it hard to keep good workers. The reality of today's job market is that workers are expecting more from their employers and are not afraid to move on if their needs are not met by your organization. Based on compelling data from the Society for Human Resource Management and others who study workforce trends, leading organizations must take time to analyze their retention realities and e ...more

What’s Trust Got To Do With It?

Mergers, acquisitions, layoffs, reorganizations, change. . . all of these modern-day business phenomenon have had a tremendous impact on the level of trust in most organizations. Gone is the era of lifetime employment. Today, organizations consider themselves lucky to retain an employee for five years. And, when we analyze the reasons for this change of landscape, most of the data points to one issue: employees don't trust employers and employers don't trust employees. Yet, organizations don' ...more

Crisis Management – or managing the crisis?

There's a world of difference between having a strategically crafted crisis management plan in place and simply having to manage a crisis, "from the back foot." The world was served a painful reminder on the subject, by the inept and vintage cold-war era handling by Russian President Vladimir Putin, of the Kursk submarine disaster. Blunder number one was the (then) strangely paunchy Putin not cancelling his holiday to, guideline number one: Be there. The most senior possible person must alwa ...more

The Death of the OD Practitioner

In my recent book, "Strategic Organizational Learning," I made some controversial remarks about the continuing decline in the field of OD. Let me be blunt here: "OD is dead." My comments and the comments of others, such as those of Jerry Harvey, have enflamed the passions of the few remaining adherents to the faith known as OD. David Bradford and Warner Burke have published a new book, entitled "Reinventing Organization Development," which appears to be a last stand to defend the faith. (I rec ...more


A Nightmare That Really Happened Many years ago, when I worked as a manager at a major corporation, I received a call from a headhunter about a magnificent job opening. It sounded like the perfect job for me. So, I went and was interviewed by the vice-president I would report to, if hired. He told me I was one of two finalists for the position. A week later, I got on an elevator with a person who looked totally elated. I asked her why she felt so jubilant. She proudly told me she was offered ...more

Six Important Managerial Skills for Successful Leadership

A mark of a good leader is to be able to provide consistent motivation to his team encouraging them to attain excellence and quality in their performance. A good leader is always looking for ways to improve production and standards. Here are six management skills you can develop as a leader in working to create a quality effective team. 1. Observation This is an important aspect that often gets neglected due the demands on a leader's time and schedule. Observation and regular visits to the wo ...more

A Few Paragraphs on How We Could Have Improved Team Management

In the last quarter of 1980, I was working at an apartment building called Center Park in south Seattle. Center Park was the first building of its kind built specifically to accommodate the needs of people in wheelchairs who could live independently with some assistance. I and a lady named Virginia were working there as Personal Care Attendants. We worked very closely with two disabled men, John Tyler and Ron Schwarz, both now deceased. I consider us to have been a loosely knit team of all fou ...more

More Problem-Solving Success Tips

The ability to solve complicated problems quickly is more important than ever in today's tough economy. >From the time we're little kids, we're taught to solve problems by trial and error. That's fine if the problem is as simple as a burned out light bulb. When the problem is a muddle of business, technical and political problems, we need something that helps us untangle the mess. Unless you're Harry Potter, treating a mess like a burned out light bulb is as effective as wishing for magic. F ...more

Setting Mutually Developed Performance Goals with Employees

Performance goals should be set with employees, not for employees. The purpose of setting performance goals is to give employees targets on which to focus. If the employee has not participated in the establishment of these goals, they are less likely to buy-in to the goals and less likely to find them motivating. Involving employees in the goal setting process is critical. Here are some tips for developing goals on a mutual basis with employees. • Find a time when you and the employee can ...more

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