Project Management – It’s Just A Button

I once worked with a developer who showed up at every product demo and constantly suggested improvements for the product. Don't get me wrong. Feedback is important and you shouldn't discourage developers from providing it. But there is a time and place for everything.

Besides the fact that this developer kept taking the demo off track and wasting everyone's time, his feedback, when accepted, had a huge impact on the project schedule.

"It's just a button" was his answer to every ob

Project Management – The Traveling Product Manager

Various studies – and common sense – indicate that involving customers increases the likelihood that your product will meet customer requirements (I hope these studies weren't funded with my tax dollars!)

Although the above statement sounds exceedingly obvious, the fact of the matter is many software projects lack customer input. Consider the following example:

Week 0: Red, our friendly project mangler, is in charge of the next release of his organization's flagship product. F

Productivity Through Positive Reinforcement

Most people just want to be appreciated. If you're a manager, that's something to seriously think about as you set the tone for maximum productivity.

Ever work for someone who preferred a 'bullying and intimidation' managerial style? This type of bullying doesn't involve spitballs and shiners in the schoolyard, but it might as well because it produces the same feelings of inferiority, worthlessness and mistrust among peers. It turns workers disloyal, dishonest, and downright disg

How’s Your Company “RQ” (Reputation Quotient)?

In light of recent corporate scandals, from Enron and Global Crossing to those of once trustworthy mutual funds, is it any wonder that more people are asking, "Can I trust this company enough to do business with them?" But the trust issue isn't just relative to the buyers of your products and services, its vitally important to employees as well. Impacting their retention and performance in very real ways.

According to a survey of 1,200 workers by global consulting firm Watson Wyatt, for

Maximizing Sales through the Ultimate Tracking Software

Every small to mid-sized business owner would love to know how to effectively keep a pulse on their marketing and customer service efforts. The common barrier that all companies run into is how to cost effectively measure and control this process.

How will you keep track of the marketing and sales efforts of every department so you don't create redundant work for everyone? From the inception of a marketing campaign to the lead; from the lead to the opportunity; from the opportunity to

Creativity Management – Quality from Quantity

Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.

There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of novel ideas.

There are distinct processes that enhance problem identification and idea generation and, similarly, distinct processes that enhance idea selectio

Business Intelligence & Data Warehousing in a Business Perspective

Business Intelligence

Business Intelligence has become a very important activity in the business arena irrespective of the domain due to the fact that managers need to analyze comprehensively in order to face the challenges.

Data sourcing, data analysing, extracting the correct information for a given criteria, assessing the risks and finally supporting the decision making process are the main components of BI.

In a business perspective, core stakeholders need to be well awa

Managing Meetings

Plan/prepare - lack of purpose causes aimless meetings. Know why you're there - what the meeting is for.

Unnecessary meetings waste time, and regular meetings, e.g. weekly, become habitual/traditional, regardless of need. Only have meetings when necessary, and cancel when not.

Set agendas which are more than a list of headings without explanation. Each agenda item can have only three reasons for inclusion - to discuss, decide, or inform. Adding short descriptions of items can help

Firing Someone Without Resentment

Firing, sacking, letting go or terminating people is unpleasant. There are ways to minimise resentment, but why bother? Because most legal action and unpleasantness stems from dissatisfaction/resentment about the way things were handled - about how rather than what happened. Dismissal can be unfair because of the reason, or the way it was done, so you need to be extremely careful. In the law regarding employer-employee relationships, fairness is key. You must be fair, and be seen to be fair.

Innovation Management – The Need For Knowledge Managers

Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.

There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of novel ideas.

There are distinct processes that enhance problem identification and idea generation and, similarly, distinct processes that enhance idea selectio

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