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Summer is here! It's time to bring out your summer attire, take a vacation and reflect upon your achievements thus far this year. Look back at the past few months of your sales production . . . are you on target for all your sales goals for 2005? Are you making the sales from all your sales presentations?
You may be far ahead in some areas or behind in others. No matter what your sales production is today you certainly should have another look at what targets and goals you have develope ...more
Regardless of what response technique may be convenient in a given situation, one thing is certain for the aware trainer: different techniques will drive you deeper and deeper into the realm of subtlety, which is precisely where the art of using response points belongs. For most trainers, these direct questions will be the best method to determine how well the idea presentation is progressing.
If possible, have a friend or associate sit in on the presentation for the express purp ...more
Eye contact is mandatory when giving a public presentation.
The goal of public speaking is to connect with your audience. Visit with your audience. Have a conversation. When you are making eye contact with one person, when you are having a conversation with one person in the audience, the entire audience feels as if you speaking directly to them individually.
If you do not make eye contact with anyone, your credibility and trust factor plummets to less than ZERO!
Have you ...more
Communication is a complex and often difficult process for both the receiver and sender. Barriers on both sides of the process often deflect the real meaning of the message and inhibit clear, open, and rewarding communication. Research shows that a major portion of an organization's problems are caused by poor communication, while an even greater part of an organization's progress stems from good communication.
Everyone can gain from bettering their communication skills. Some benefits ...more
The communication process can be much more difficult than a person thinks. Unfortunately, many times a presenter does not realize that their message is being lost until it is too late and they have gone through an entire meeting/lecture talking away about something that their colleagues/audience thinks is absolutely meaningless. Here are some helpful questions to ask yourself before attempting to relay a message to a large audience.
Communication barriers may be categorized as follows ...more
For communication to take place, a message must be transmitted by a communicator and correctly received by a listener. If the message is not understood, there is no communication. There is only noise. Between the transmission and reception of a message, much can go wrong. Communication, by definition, involves at least two individuals, the sender and the receiver. There are certain filters or barriers which determine whether or not the message is actually transmitted or received.
Many experienced trainers feel that there is something lacking in their rehearsals, even after mentally reviewing their notes and presentation aids. They'll know their style and method of delivery. They'll already have experience with their subject, and have pre-established methods of getting points across. Many of their facts and supporting material will already be committed to memory. Still, experience indicates that there must be a way to be better prepared to deliver a presentation. At th ...more
There is an old saying: "The first thing to do when the audience goes to sleep is to prod the speaker." Most presentations are not intense enough. The average audience is lulled to sleep by droning monotony. A really energetic presenter can lose a pound or more in the course of an hour-long presentation, which gives some idea of the vigor which can and should go into it. If you are alive, alert, intense, enthusiastic, the audience cannot put their attention elsewhere.
Direct participati ...more
SUCCESSFUL DEMONSTRATIONS: All of us have seen demonstrations in one form or another. Some were more successful than others. The successful demonstration is a wonderful bridge between training and on-the-job performance because it allows the trainee to see the concept at work, actually accomplishing the task at hand. No claim of a vacuum cleaner's power, for example, is as telling as the sight of a spotless rug after a demonstration. However, nothing punctures that same claim faster than a de ...more
If you really aware and alert, your audience's behavior — faces, bodies, and their hands, will literally transmit scores of "messages." It is possible to judge how well you're being received, how much attention your audience is paying to you, and often how close your objective is to accomplishment. For example, shuffling feet, yawns, general restlessness, glances at watches -- or rapt attentiveness -- all are things which should be consciously noted by the trainer. Some trainers ramble on d ...more