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The communication process can be much more difficult than a person thinks. Unfortunately, many times a presenter does not realize that their message is being lost until it is too late and they have gone through an entire meeting/lecture talking away about something that their colleagues/audience thinks is absolutely meaningless. Here are some helpful questions to ask yourself before attempting to relay a message to a large audience.
Communication barriers may be categorized as follows ...more
For communication to take place, a message must be transmitted by a communicator and correctly received by a listener. If the message is not understood, there is no communication. There is only noise. Between the transmission and reception of a message, much can go wrong. Communication, by definition, involves at least two individuals, the sender and the receiver. There are certain filters or barriers which determine whether or not the message is actually transmitted or received.
Many experienced trainers feel that there is something lacking in their rehearsals, even after mentally reviewing their notes and presentation aids. They'll know their style and method of delivery. They'll already have experience with their subject, and have pre-established methods of getting points across. Many of their facts and supporting material will already be committed to memory. Still, experience indicates that there must be a way to be better prepared to deliver a presentation. At th ...more
There is an old saying: "The first thing to do when the audience goes to sleep is to prod the speaker." Most presentations are not intense enough. The average audience is lulled to sleep by droning monotony. A really energetic presenter can lose a pound or more in the course of an hour-long presentation, which gives some idea of the vigor which can and should go into it. If you are alive, alert, intense, enthusiastic, the audience cannot put their attention elsewhere.
Direct participati ...more
SUCCESSFUL DEMONSTRATIONS: All of us have seen demonstrations in one form or another. Some were more successful than others. The successful demonstration is a wonderful bridge between training and on-the-job performance because it allows the trainee to see the concept at work, actually accomplishing the task at hand. No claim of a vacuum cleaner's power, for example, is as telling as the sight of a spotless rug after a demonstration. However, nothing punctures that same claim faster than a de ...more
Summer is here! It's time to bring out your summer attire, take a vacation and reflect upon your achievements thus far this year. Look back at the past few months of your sales production . . . are you on target for all your sales goals for 2005? Are you making the sales from all your sales presentations?
You may be far ahead in some areas or behind in others. No matter what your sales production is today you certainly should have another look at what targets and goals you have develope ...more
It is both good planning and considerate to provide auditors with a guide for their criticism. It would be quite difficult for them to note everything which needs attention without some reminder of what to look for. A critique is worthless unless it is clinical and objective. At this stage, a trainer is looking for what is wrong with their presentation more than for what is right. The critics must be merciless. (Better them than the audience.)
Criticism should center upon both the subje ...more
Never rehearse at the last minute. This creates undue tension and nervousness and does not allow sufficient time for correcting mistakes and polishing delivery. Ideally, the first full auditory rehearsal should take place at least a week before the presentation date and be conducted in undisturbed surroundings. If possible, use the room in which the presentation will be given. If not, use one as similar to it as possible.
Do not forget this important matter. If the presentation runs ove ...more
MANAGING MEETINGS--BEING PREPARED MAKES A DIFFERENCE: You can schedule all the meetings you want to, and if you are not prepared to take charge then you're wasting your time. The time you invest planning a meeting is time well spent. The sooner you take action, the sooner you can enjoy the fruit of a productive meeting. Before you schedule a meeting, determine its purpose and necessity. Document specifically what you expect to accomplish during the meeting (including goals and objectives). A ...more
KEEPING MEETINGS PRODUCTIVE: Whether participants approve or disapprove of an idea, they shouldn't be penalized or given a raise. If you start criticizing people who disapprove, then you're only making your meetings less productive. Likewise, if you start handing out raises to everyone who agrees with you. This kind of behavior conditions participants to contributing only to win approval, rather than honestly contributing. Participants may focus more on developing ideas that meet approval, ra ...more