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A Hosted VoIP phone system gives you complete control over how incoming and outgoing calls are processed. Having an effective process avoids problems such as losing important calls and transferring callers to the wrong person or department. ...more
This is one of the most common causes of call quality issues. Many small businesses use their internet connection for both voice and data. This is perfectly fine as long as your router has the ability to prioritize VoIP traffic. ...more
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